Terms & Conditions

Terms & Conditions

Items may only be purchased by customers over the age of 18.

Items are sold as used/2nd hand. Some may have cosmetic damage, missing parts or faulty. Every product will contain photos of the actual item, list any defects and provide an overall condition report.

Items sold are covered by a 14-day return policy. This only covers if the item is faulty. This does not cover you for changing your mind on the product or any damage done by the customer.

Item will need to be returned to me as soon as possible (in suitable packaging). I will then refund you the original price & the return postage.

Postage is FREE. Items are sent 1st/2nd class signed for via Royal Mail. This is so i am able to track your package somewhat and know the item is delivered. Please be aware that the 1st class can take up to 7 working days to arrive once dispatched. Dispatch will be within 1-3 working days.

Items may only be purchased to be delivered to a UK mainland or N.I address. Your order may be cancelled if your address is not in these locations.

If you wish to enquire about your order or ask a question please email shop@frannyvapes.com your email will be responded to within 48 hours.